A safari company should be defined by its guides — not its marketing.
Why KisangaraAfrica’s largest protected ecosystem — at 5% of the visitor density.
Southern CircuitAMREF provides emergency air evacuation throughout East Africa.
The Flying Doctors Society of Africa (AMREF) provides emergency air evacuation from any location in East Africa to the nearest appropriate medical facility. For Tanzania safari visitors and Kilimanjaro climbers, this is the single most important additional cover to arrange — and at $25 per person per year, it is the best value safety investment available.
AMREF Flying Doctors has operated in East Africa for over sixty years. Their fleet of fixed-wing aircraft and helicopters is based at Wilson Airport in Nairobi and can reach any point in the Serengeti, Ngorongoro Conservation Area, Kilimanjaro, or the southern parks within a maximum of two hours. Response time to the Serengeti averages under two hours from activation of the emergency. For a medical emergency in the field — cardiac event, severe trauma, Kilimanjaro altitude emergency — this response time is the difference between adequate and critical.
The cost of an emergency air evacuation from the Serengeti to Nairobi without Flying Doctors membership ranges from $15,000 to $25,000 depending on aircraft type, flight time, and the specific origin and destination. With Flying Doctors membership, this cost is covered in its entirety. The membership operates globally for travel-related emergencies in the East Africa coverage area and does not require the emergency to be in a specific location — if you collapse in Arusha town, you are covered. If you have a medical emergency on the Kilimanjaro summit crater at 5,895 metres, you are covered.
Kisangara includes Flying Doctors enrollment information and the direct emergency number in all pre-travel documentation. We recommend that all guests purchase Flying Doctors membership before departure — not as a condition of booking, but because fifteen years of operating in Tanzania has shown us that it matters. We have coordinated four AMREF evacuations for guests over our operating history. In three cases, the membership covered the full cost. In the fourth, the guest had not purchased the membership.
Visit flydoc.org and purchase the Tourist Membership — approximately $25 per person. Print or save your membership certificate and the emergency contact number (+254 20 6992000). Share the number with your Kisangara guide on arrival. The membership covers the duration of your trip and is valid for 12 months if you plan to return within the year.
In a medical emergency, call the AMREF Flying Doctors emergency number: +254 20 6992000. Provide your location (your guide will have GPS coordinates), the nature of the emergency, and your membership number. AMREF will dispatch the appropriate aircraft. Your Kisangara guide is trained in this protocol and will manage the call if you are incapacitated.
AMREF dispatches from Wilson Airport, Nairobi. Response time to the Serengeti is typically under two hours. The aircraft land at the nearest usable airstrip — most national parks have airstrips within 30–60 minutes of any camp location. Your guide coordinates the ground transfer to the airstrip. AMREF provides medical stabilisation on the aircraft during evacuation.
AMREF evacuates to the Aga Khan University Hospital or Nairobi Hospital in Nairobi — two of the best-equipped hospitals in East Africa — or to appropriate facilities in Dar es Salaam or Arusha for less critical cases. All costs from the point of emergency call to delivery at the hospital are covered by the membership. Post-hospital costs are the responsibility of your standard travel insurance.